Social Stream

Blog

Latest update - February 10th 2021

Progress is going well with the manual entry of all the bookings into our online system. We have completed all the May, June, July, Aug, Sept, Oct & Nov bookings and have just April's left to do. Once we have done this we will work our way through the large volume of new booking requests, this is certainly going to be the year of the staycation!  The team have tried to contact by phone everybody who highlighted a specific issue to us on our Facebook page. In some circumstances those who have raised complaints or concerns do not appear to have a customer record so unfortu ...

Author:
Read the full story

Ross Park & Haytor View Statement

In late December 2020 Ross Park Caravan Park was acquired by a consortium comprising of a local and well-established family holiday park operator and a residential park home developer from Mark & Helen Lowe, who had run and operated the park for 25 years. Helen & Mark successfully gained the consent to further develop the park, which includes the creation of residential park homes as well as holiday lodges situated within the confines of the cherry orchard.We intend to continue operating the touring park as it is and welcoming the established customer base back. As well as this we ...

Author:
Read the full story

Coronavirus Booking Promise

We understand how important your holiday is to you. Our Coronavirus Booking Promise provides you with additional reassurance for the 2021 season as follows;If we need to cancel your booking, you can choose to either move your booking or receive a full refund for bookings up to the 16th October 2021. If a member of your booking party falls ill or must isolate due to Covid-19 we will move your booking to another date.CORONAVIRUS BOOKING PROMISE TERMS & CONDITONS Postponement and cancellationThis clause explains when you, or we, may cancel or agree to postpone your holiday due to Go ...

Author:
Read the full story

*Update as promised*

We are still extremely busy working our way through each paper booking form that Helen & Mark passed over to us, matching the data and uploading them all to the new computer system. As we are sure you can appreciate, this manual process will take a considerable time.We'd like to thank you again for bearing with us whilst we undertake this work which has of course been made harder in the current lockdown with our team unable to sit collectively in an office together.Our aim is to have all bookings that were made with Helen & Mark on the system by the end of January. At which point, ...

Author:
Read the full story

Message for our Storage & Seasonal Customers

For all our Storage & Seasonal customers, we are currently uploading your data to our computerised booking system.Our system will send automatic email confirmations to you, where we have an email address.If you receive a request for payment, please do not action yet. We are not currently able to take any payments and we will contact you in due course.Where we have email addresses for storage and seasonal customers, we will email the new agreements and payment terms to you today. If you do not receive one, please send us an email with your address details, so that we may add you to the syst ...

Author:
Read the full story

An update from the new owners

We thought it would be useful and timely to update you on our current situation regarding bookings and enquiries.We are extremely busy inputting the large volume of existing bookings, seasonal and storage bookings on to a new computerised system from the previous paper system. This is a mammoth task as we are sure you can imagine! Once this work has been completed, we will then be able to answer questions regarding existing bookings and to take new bookings.Additionally, as we took over the park just before Christmas, followed by a national lockdown, we have not been able to get our IT systems ...

Author:
Read the full story

A warm welcome from Tilly and Alastair

As you may be aware, Helen & Mark Lowe have now retired from Ross Park & left the park for their new, well earned adventure on the 15th December 2020.The park is now in our hands and we will be responsible for the day to day running of the park.We have a huge task to switch all the contracts over and to get to know the park and staff at a tricky time, when most people are breaking for Christmas!Our first task is to input all of the booking data on to our computerised booking system in order for us to deal with all of your questions, queries & bookings.To give you peace of mind, we ...

Author:
Read the full story

Update on re-opening

~~Guidance for Ross Park opening during COVID-19Following the latest Government announcement on 23rd June 2020, we are happy to announce that Ross Park will be re-opening on 4th July 2020. We really look forward to seeing everyone!The safety and wellbeing of our guests, our staff and the local community is the most important thing to us.  As a result of the COVID-19 pandemic we will be taking extra measures in order to keep you safe during your stay so that you can relax and have the holiday you really need at the moment, although we appreciate that 2020 will not be a “normal” ...

Author:
Read the full story

Coronavirus update 12th May 2020

Following the announcement on Sunday 10th May and the more detailed guidelines published on 11th May, Ross Park remains closed for the rest of this month and for June. We are now contacting those with bookings in June so please bear with us while we work through the list.  We still don't yet know an exact date for re-opening but will provide an update as soon as we have more information.  We are really missing all of our lovely guests and hope that you are all staying safe and well. ...

Author:
Read the full story

Coronavirus update 12th May 2020

Following the announcement on Sunday 10th May and the more detailed guidelines published on 11th May, Ross Park remains closed for the rest of this month and for June. We are now contacting those with bookings in June so please bear with us while we work through the list.  We still don't yet know an exact date for re-opening but will provide an update as soon as we have more information.  We are really missing all of our lovely guests and hope that you are all staying safe and well. ...

Author:
Read the full story

Coronavirus update 7 April 2020

Update with what's going on behind the closed gates at Ross Park. We are committed to coming through to the other side of this situation and to providing you all with a relaxing place to spend your holidays once again and we want you to be here with us to enjoy some more great times in the lovely surroundings of South Devon.It seems ages ago that we wrote with a heavy heart that we had to close. Since then, the days have been full of discussions, watching the many webinars available from various industry bodies and reading as many updates as we can, as we try to navigate the advice an ...

Author:
Read the full story

Coronavirus update 7 April 2020

Update with what's going on behind the closed gates at Ross Park. We are committed to coming through to the other side of this situation and to providing you all with a relaxing place to spend your holidays once again and we want you to be here with us to enjoy some more great times in the lovely surroundings of South Devon.It seems ages ago that we wrote with a heavy heart that we had to close. Since then, the days have been full of discussions, watching the many webinars available from various industry bodies and reading as many updates as we can, as we try to navigate the advice an ...

Author:
Read the full story

Coronavirus

~~It is with great sadness that we have made the very difficult decision to temporarily close Ross Park. Over the last two weeks we have been reducing the numbers of guests at the park, to where this week we have had no one staying but we now have to make the more formal announcement. We will be following advice from the Government concerning reopening and will provide updates when that happens. This decision will obviously have financial implications for us but we have been working on our usual repairs, maintenance and improvements over the winter and we guarantee that we will be keeping the ...

Author:
Read the full story

Coronavirus

~~It is with great sadness that we have made the very difficult decision to temporarily close Ross Park. Over the last two weeks we have been reducing the numbers of guests at the park, to where this week we have had no one staying but we now have to make the more formal announcement. We will be following advice from the Government concerning reopening and will provide updates when that happens. This decision will obviously have financial implications for us but we have been working on our usual repairs, maintenance and improvements over the winter and we guarantee that we will be keeping the ...

Author:
Read the full story

Coronavirus

Please contact us for our current position regarding the coronavirus pandemic.  ...

Author:
Read the full story

Coronavirus

~~Coronavirus, COVID-19 - What you need to knowAs of 12 March 2020At Ross Park, the health and safety of our guests and staff is our number one priority.We are open for business as usual and will provide an update should any changes occur.Whilst the risk of Coronavirus to our guests and staff is low, we recognise that the situation is potentially unsettling and we would like to reassure you that we are closely monitoring the developing situation and following Government guidance to ensure you can enjoy the holiday you deserve.We would advise you to check the GOV.UK website for the most up-to-d ...

Author:
Read the full story

Coronavirus

~~Coronavirus, COVID-19 - What you need to knowAs of 12 March 2020At Ross Park, the health and safety of our guests and staff is our number one priority.We are open for business as usual and will provide an update should any changes occur.Whilst the risk of Coronavirus to our guests and staff is low, we recognise that the situation is potentially unsettling and we would like to reassure you that we are closely monitoring the developing situation and following Government guidance to ensure you can enjoy the holiday you deserve.We would advise you to check the GOV.UK website for the most up-to-d ...

Author:
Read the full story

Improved Free WiFi

We have recently updated our wifi supplier to WiFispark Ltd, who installed and manage it - to ensure a speedy internet service for all areas of the park. This is a family friendly system so multiple devices are possible without disrupting the service. Just enter your email address when prompted on your first login and it should connect automatically afterwards. We have had very positive feedback since the beginning of the season and the big advantage is that it is still a free service. ...

Author:
Read the full story

Practical Caravan: Regional Winner and Top 100 Parks 2014

We are delighted to announce that we were voted by readers of Practical Caravan in the Top 100 Parks for 2014, as well as their Regional winner for Devon,We are thrilled that you enjoyed your holidays here enough to vote for us."The coveted awards compiled by Practical Caravan, Practical Motorhome and Caravansitefinder.co.uk recognise the efforts of site owners to provide their visitors with great holiday experiences. As in previous years, the rating includes best sites for caravanners and motorhomers; and this year, we have also included tent camping and static holiday homes.&q ...

Author:
Read the full story

David Bellamy Gold Conservation Award 2013/14

We are pleased to announce that we once again received a Gold David Bellamy Conservation award for 2013/14.Please see below for comments from David Bellamy:"Having read through your assessment, I'd just like to say that I am particularly impressed by the work you have done to sustain your links with local charities and conservation bodies. It's also lovely to learn that the vegetable sales profits go to your local Hospice. From an ecological point of view, it's great to learn that your boundary edges are looking wonderful and that gaps have been filled in.As I never get tired of sayi ...

Author:
Read the full story

Kennel Club Best Dog Friendly Award

We are delighted to announce we received the award for Best Dog Friendly Caravan Park from the Kennel Club, as voted by their members.Please see below for more details."Ross Park Caravan Park, which offers a paw-some dog friendly holiday experience in Devon, has picked up a prestigious national award for its dedication to dogs and its unique offerings to man's best friend.  The site, near Newton Abbot, received the most nominations from the public in the Kennel Club's Open for Dogs Awards 'Somewhere to Camp' category, being crowned top dog over other dog friendly ...

Author:
Read the full story

Festive Season 2013/14

We hope you all had a relaxing and enjoyable Christmas and New Year. Thank you to all of those who joined us at Ross Park for another great festive season. The week kicked off with a mulled wine reception and was followed by a week of festive food provided by Chef Rob, and musical merriment from our evening performers.We were lucky enough to have a visit from Father Christmas himself on Christmas Day lunch, delivering much entertainment and joviality to our guests over their turkey and stuffing. Another particular highlight was the legendary 'Dave Banana' performing on New Year's Eve – p ...

Author:
Read the full story

Restaurant Opening 2014

Our New Barn Restaurant has reopened; during low season food is served on Thursday, Friday, Saturday nights and Sunday lunchtime. We offer a special 'Grill night' on Thursdays, which is already proving a popular choice - with great value steak and gammon, as well as the variety of the other menu options. Sunday lunch is a traditional roast lunch offering a choice of meats, or vegetarian options, with a range of locally made desserts. We advise booking in advance to avoid disappointment!You are always welcome to come and enjoy a quiet drink in the bar and restaurant, or enjoy the ...

Author:
Read the full story

Gardens and Grounds: Spring 2014 Update

Welcome back everyone and we hope you managed to stay dry after the wettest winter ever!Take care walking around the park – many areas are still saturated and slippery.  So far this winter it has been very mild, so spring is well on the way with snowdrops over and daffodils in full bloom. The wallflowers will soon be flowering and buds are starting to break on early trees and shrubs.  A few more days of spring sunshine and the ground will start to dry out.It's hard to remember now, but autumn was actually drier than usual so we were able to get on with some of our winter projec ...

Author:
Read the full story

New staff at Ross Park

If you have been before you will encounter some new faces around the park this year:- Agnieszka in the office and reception- Jane and Ronni – keeping everything spotlessly clean and tidy for us- Mark (yes, another one!) out on the park, helping with horticulture and grounds work  ...

Author:
Read the full story

2014 Season Welcome

Spring has sprung at Ross Park and with it we begin a new season. Our gardens have benefitted from the early mild spring weather, with snowdrops over and daffodils in full bloom, and much more on the way to look forward to as soon as the dry weather returns (please see our latest 'Gardens and Grounds' post for more information).We feel that the best award we can be given is that our guests wish to return to Ross Park but we are nonetheless delighted to receive more formal recognition and during 2013 we were once again voted by the readers in the Practical Caravan Magazine Top 100 parks awards ...

Author:
Read the full story

Christmas 2013

Although it is only early September, the details for this year's Christmas and New Year packages have already been sent out and we only have very limited availability left for these popular packages.  If you would like to receive information, please do not hesitate to contact us. ...

Author:
Read the full story

Ross Park Gardens

Moving towards the end of another season, but what a good season it has been.  The last few years have been such a struggle, trying to keep one step ahead of the unpredictable and often very wet weather in the summer.  We have had many comments on the flowers we've grown this year –in particular, the shower bed has been a riot of pink (Cleome), blue(Salvia and Agastache) and white(Cosmos) and the bed near the shop entrance (new this year) has also attracted a lot of attention.  The new shop bed will be different again next year – some of the plants this year have ...

Author:
Read the full story

All pitches now hardstanding

Having struggled with the poor weather during last summer, we decided to change the remaining grass pitches to hardstanding in the winter.  And the result? A fantastic summer!  We did keep quite a bit of grass around the pitches however so that guests can enjoy sitting out in the sunshine and were able to make three into fully serviced.  They have all proved to be very popular over the season and we hope to put the finishing touches of the fences and climbing plants during the coming months. ...

Author:
Read the full story

Top 100 Awards February 2013

We had a trip to the NEC on 19thFebruary to attend the Practical Caravan Top 100 awards presentations and are delighted that Ross Park was once again voted as Regional Winner for Devon as well as being voted as the Best Pet Friendly Park for the fourth year in a row.  We are thrilled with this result and are absolutely delighted that you enjoyed your holidays at Ross Park enough to vote for us.  We will not rest on our laurels however and will work as hard as ever to continue to improve the facilities at Ross Park, so that your holidays here will be all that you wish them to be.&n ...

Author:
Read the full story

Festive Fun at Ross Park

The Christmas and New Year decorations are all packed away now and the celebrations seem a long time ago now but a good time was had by all in the friendly atmosphere and lots of our guests had gone to huge effort with the decorations on the caravans and motorhomes, making them look as amazing as ever. Even Father Christmas visited with a small gift for everyone!  Many guests were up on the dance floor and enjoying the dancing and Dave Banana made his customary appearance in his kilt to help us see in the New Year with his great entertaining. ...

Author:
Read the full story

The First Daffodils Of Spring

Although it is only the middle of February, we have picked the first bunch of daffodils for 2013.  The warm weather last weekend gave them that bit if encouragement needed to come into bloom and we look forward to many more weeks of the beautiful yellow flowers, as the various varieties have been planted specifically to come into bloom at different times.  The sight of daffodils always seems to help lift the grey and gloom of winter, heralding the onset of spring. ...

Author:
Read the full story

Bee Hives Over The Winter

The bees are all tucked away still for the winter but they are still being fed, at the moment with candy bars, the liquid feed of syrup not being to their liking at this time of year apparently.  Hopefully the weather will be better this spring and they will be able to feast on the cherry blossoms which are next to the bee hives – last year unfortunately it was very wet and windy and all the blossoms were blown away before the bees had a chance to enjoy all the lovely nectar from the cherry trees.  The few jars of honey that were collected were very much in demand. ...

Author:
Read the full story

Countdown to Christmas 2012

When we started our Christmas preparations in the summer, the festive season seemed such a long way away and now is literally just round the corner! The Christmas package is now fully booked however there are a couple of spaces available for the New Year package. The decorations are all down from the attic and over the next few weeks the restaurant will be transformed in readiness for the festivities. The furniture in the restaurant has been moved around so that we can add in the extra tables and Rob will shortly be creating the menus. We are checking over the outside lights so that our ...

Author:
Read the full story

Keeping vigilant for Ash dieback

You may have heard about the disease known as 'Ash dieback' that has killed off woods in Europe and now threatens the UK's forests. To date it has not been found in Devon but Ella is keeping a close eye on all the Ash trees at Ross Park.  It's harder to detect in winter as the trees naturally lose their leaves during this time of year but Ella is looking out for the telltale dark lesions on the bark and will monitor the leaves next spring. ...

Author:
Read the full story

Autumn update on Honey

It turned out that actually the bees were quite active during the summer, as when the owner of the hives came to empty them, he was pleasantly surprised at the amount of honey that had been produced. We are waiting for him to put the honey into jars and hopefully will have more for sale than the 20 jars which we had last year.  The bees will now remain inactive until the spring but the owner comes from time to time to check on them even during the winter. ...

Author:
Read the full story

Christmas 2012

Although it seems a long way off at the moment, our preparations for the festivities are well under way and we only have a few spaces left for Christmas. We look forward to another enjoyable ten days over the festive period and to welcoming all our guests at that time. ...

Author:
Read the full story

Diamond Jubilee

Starting with Diamond Jubilee there has been much to celebrate this year. The weather in June was reasonably good for the celebrations including the BBQ at Ross Park and the two days of festivities in Ipplepen, which many of our guests enjoyed including the fabulous views from our leisure field of the fireworks in the centre of the village. After the Jubilee many of our guests went to see the Olympic torch as it passed close by and then of course we all enjoyed the magnificent London 2012 Olympics and Paralympics, from the opening ceremony to the wonderful sporting achievements.  & ...

Author:
Read the full story

Ross Park Gardens Summer 2012

Under the circumstances the park has looked pretty good this year! The bedding plants have not all enjoyed the weather, but we grow quite a range to cover all eventualities. The million bells petunias have been heroic through rainstorms and gales and provided good colour all summer. In the conservatory, obviously everything is protected from the worst extremes of weather. In a more usual summer it does become very hot and dry in there and not all the plants like that. If plants are stressed they are more susceptible to disease and pests (just like people really!). So some of them have a ...

Author:
Read the full story

Not much honey in summer 2012!

Sadly due to the wet weather which we experienced this summer, the bees did not produce much honey at all.  We still have the six hives and hope for more jars next year. ...

Author:
Read the full story

Refurbishment of the front showers

This year, it was the turn of the front showers to be refurbished.  They have all been re-tiled, new sanitary ware has been added throughout and under-floor heating now replaces the radiators to give more constant warmth.  These showers have been greatly appreciated and although people seem to have their favourite room, there is now equal demand for all of the showers! ...

Author:
Read the full story

Ross Park Gardens

Since the dreaded “Drought” was mentioned, we have all been suffering the wet weather!  It hasn't had too an adverse effect on the plants however, although many are a little bit behind where they would normally be at the moment.  Behind the scenes the bedding plants and baskets are growing on. Needless to say, no busy lizzies are being grown this year (due to Impatiens Downy Mildew). They are particularly useful for growing in dry, shady areas – but not when they suffer from disease which wipes them out mid-season, as happened here last year!  Million b ...

Author:
Read the full story

Bee Hives at Ross Park

We have had our first delivery of honey from the Ross Park bees.  It has a wonderful flavour but sadly we didn't have many jars as this was the first collection of honey from the two hives that have been with us since last summer.  There are now six hives and so we anticipate having a lot more honey this season!  With the sunny weather with us at last the bees are very active and we are waiting for the return of one of the hives that was taken to the Devon County Show: the hive was put behind glass so that people can see the bees at work inside the hive without the risk of be ...

Author:
Read the full story

Season Opening

The Park is up and running again and we are finishing off all the winter projects, so you will see a number of changes at Ross Park when you next come to visit us. More to follow soon… ...

Author:
Read the full story

Awards

  AA Campsite of the Year Award In April, we were happy to gather together many of our guests to join us for the presentation of our AA Campsite of the Year Award.  Everyone enjoyed the delicious homemade cakes and biscuits even though the weather wasn't good enough to have the photos taken outside. In February attended the Practical Caravan Magazine's Top 100 Parks Awards where Ross Park was once again voted  Regional Winner for Devon and overall Best Pet friendly Site. We were delighted to win these awards especially with them coming soon after being a ...

Author:
Read the full story

Christmas Festivities

The 2011 Christmas festivities were once again a great success, with top quality food and lively entertainment. The weather also played its part allowing people to appreciate the Devon countryside as well as enjoying the Christmas and New Year celebrations. We would like to say thank you to all of you who joined us and helped us make this such a memorable time especially with the wonderful displays of Christmas decorations on your caravans and motorhomes. We look forward to welcoming you back to Ross Park for this year's festivities or even maybe before. ...

Author:
Read the full story