As you may be aware, Helen & Mark Lowe have now retired from Ross Park & left the park for their new, well earned adventure on the 15th December 2020.
The park is now in our hands and we will be responsible for the day to day running of the park.
We have a huge task to switch all the contracts over and to get to know the park and staff at a tricky time, when most people are breaking for Christmas!
Our first task is to input all of the booking data on to our computerised booking system in order for us to deal with all of your questions, queries & bookings.
To give you peace of mind, we are experienced in running touring parks & have been doing so successfully for many years.
Over the last few days, we have been inundated with calls and emails, so below we will answer some of your questions:-
1. If you already have a booking with us, please do not be concerned your booking is still valid & has transferred directly over to us (Ross Park Homes Ltd). We will begin to transfer all the booking data from paper, to our booking system the week commencing the 11th of January. Once this has been completed, we will be in a position to answer your questions and queries regarding your existing bookings.
2. If you have a Seasonal pitch or storage with us, again your booking is still valid & has automatically transferred to us. We will be in touch late January with seasonal/storage contracts & be able to answer your questions.
3. If you wish to make a new booking, we would kindly request that you download the booking form from our website (which can be found here https://bit.ly/3ao7GYT) fill it in & either email or post it to us for processing. We will be processing all new bookings, week commencing 18th January.
We very much look forward to meeting you all & in the meantime wish you all a very Happy Christmas and New Year!
With Kind Regards,
Tilly and Alastair